IT Genie
Boost your IT helpdesk with Agentic IT—increase ticket deflection, speed up responses, and cut cost per ticket.
Product Description
ITGenie is a specialized agentic AI solution that delivers the fastest and most secure path to IT workflow automation. It understands IT processes, executes multi-step actions across systems, and orchestrates IT operations to deflect tickets while enhancing employee experience.
As an AWS partner, Workato integrates services such as Amazon S3, SQS, SNS, RDS, Redshift, Lambda, and more with on-prem and SaaS applications to automate mission-critical business workflows.
📌 Private Offers: aws_sales@workato.com
💲 Pricing: $25,000
Highlights
Enterprise-grade extensibility to increase ticket deflection
Unified platform & UX for managing multiple agents
Built-in security and governance
