TrustDecision Fraud Prevention

Highlights

• Improved outcomes: Enable teams to focus on core KPIs by reducing fraud and false positives through advanced fraud, credit risk, and compliance solutions.

• Enhanced fraud detection: Leverages full user lifecycle data insights to identify fraudsters more accurately.

• Deeper business insight: Combines industry expertise and proven fraud prevention strategies to protect revenue and strengthen customer trust.

• Intelligent ML models: Machine learning–based decision engine delivers risk assessments within milliseconds.

• Regulatory compliance: Adheres to strict security standards, including GDPR, ISO 27701, PCI, and other certifications.

Detail

【 TrustDecision 】

TrustDecision, an independent brand under Tongdun Technology, specializes in addressing fraud and compliance risks. It delivers intelligent risk decision services to global enterprises, reducing operational risk while improving efficiency.

【 Business Challenges 】

The rapid growth of e-commerce has significantly intensified fraud risks. Fraud-related losses are increasing faster than revenue growth, with fraudulent order rejections accounting for over 0.6% of transaction value and growing at rates exceeding 14%.
At the account and promotion level, 20% of global merchants report experiencing account fraud. Beyond direct financial losses and regulatory penalties, inadequate fraud prevention can lead to wrongful rejection of legitimate customers, erosion of trust, legal exposure, reputational damage, and additional regulatory risks—often surpassing the original fraud impact.

【 Application Scenarios 】

Identity Verification
Provides proactive identity protection to accurately verify users while minimizing friction. Prevents account takeover, junk registrations, and related threats, while supporting seamless MFA integration for a smooth customer experience.
Note: Software Pro (up to 150,000 calls/year) and Enterprise (up to 2,000,000 calls/year) offer identical APIs and features, differing only in call volume.

Fraud Management
Delivers transaction-level risk assessment to proactively block fraudulent orders and reduce losses. Identifies genuine customers to improve conversion rates while maintaining a frictionless purchasing experience.
Note: Software Pro (up to 80,000 calls/year) and Enterprise (up to 500,000 calls/year) share the same API and functionality, with differences only in usage limits.

Promotion Abuse Prevention
Detects and intercepts abuse in promotional and marketing campaigns by identifying malicious traffic, fake accounts, and organized fraud groups. Helps minimize campaign losses, protect brand value, and improve overall marketing ROI.
Note: Software Pro (up to 150,000 calls/year) and Enterprise (up to 2,000,000 calls/year) provide the same API and data, varying only by call volume.