Salesforce Media Cloud

Overview

Salesforce Media Cloud is designed to help you launch and monetize experiences faster. Built on the #1 AI CRM, Media Cloud gives you the power of Agentforce to simplify business processes and accelerate your ad operations. It unifies all your audience and advertiser data, enabling deeper personalization and smarter decisions across every division, from ad sales and content to subscriptions and commerce.Key features include:

Media-specific data model: Leverage an out-of-the-box, customizable, and extensible data model for media and entertainment providers built directly on the Salesforce platform.

Advertising Sales Management: Accelerate sales, streamline operations, and optimize campaign performance.

Business Rule Engine: Create processes with agile and personalizable automated decisions across media industry workflows.

CPQ: Leverage advanced order capture and guided selling capabilities with a catalog-driven, media-specific CPQ that supports attribute-based pricing and highly complex business rules.

Order Management: Cut costs and drive efficient growth with the customer-first, distributed Order Management system built directly into your media CRM.

Contracts: Enables companies to create and maintain the entire lifecycle of contracts associated with opportunities, orders, quotes or other Salesforce custom objects.

Revenue Cloud Advanced: Automate and optimize the entire quote-to-cash process within the Salesforce platform.

Agentforce for Media: Unlocks a limitless digital workforce to sell smarter, boost efficiency, and personalize experiences for subscribers, fans, and advertisers.

Highlights

• Automate media and entertainment processes with Agentforce.

• Grow advertising sales with Agentforce

• Cut operating expenses, boost productivity, and simplify processes with AI agents built for Media.